About SG Toys

Hunan Shangge Cross-border E-commerce Co. Ltd specialises in providing high-quality educational toys that are dedicated to stimulating children’s creativity and intellectual development. We have established a professional sales platform on an independent website to provide families with carefully selected educational products, aiming to provide children with an enjoyable playing experience while promoting their overall development during their growth.

Wise Toys believes that every child is unique, therefore our carefully selected and designed educational toys aim to meet the learning and entertainment needs of children of different ages. We seek to provide children with fun and inspiring toys that help them develop creativity, logical thinking and social skills as they grow.

What can we do for you ?

SG Toys offers detailed product categorisation and age advice for children of different ages. On the product pages you will find detailed age identifiers and descriptions to help you choose the most appropriate toys for your child’s age and interests. In addition, our customer service team is always on hand to provide you with expert advice to ensure that your choice is appropriate for your child’s stage of development.

Yes, SG Toys works closely with renowned brands and manufacturers around the world and all our products meet international safety standards. We strictly monitor the materials and manufacturing process of our toys to ensure that they are not hazardous to your child’s health and safety.

On the independent site of SG Toys, we provide safe and convenient payment methods, including credit card payment and PayPal. After shopping for your desired toys, you can easily complete your shopping by following the simple steps on the website, filling in the order information and choosing the payment method.

Once you have paid for your order, you will receive a confirmation email with order details and a tracking number. You can use this tracking number to track the status of your order in real time on the logistics company’s website. Alternatively, you can log in to your account at any time to view your order history and current status.

Yes, we offer a flexible return policy. If you are not satisfied with your toy purchase or notice any quality issues, please contact our customer service team within one week of receiving the item. We will assist you with your return or exchange and ensure that you receive a satisfactory solution.

Our Response Time
Monday: 09:00 ~ 17:00
Tuesday: 09:00 ~ 17:00
Wednesday: 09:00 ~ 17:00
Thursday: 09:00 ~ 17:00
Friday: 09:00 ~ 17:00
Saturday: 10:00 ~ 16:00
Sunday: Breaks

The above times are based on China Shanghai time, Respond to emails within 30 minutes on working days

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